This list is intended to help users that have problems to receive talk notifications on their iOS device.

📱 Users¶

Please make sure you're using the latest version available on the AppStore or latest branded version. Push notifications are not available if you're compiling and installing the app yourself through XCode.

If you're using Talk 12 on the server, please make sure you're running at least version 12.2.1 (see here for details).

Please note that under rare circumstances apple will stop sending (call-)notifications to your device. Those situations will usually resolve automatically after 24h. If your problem still occurs after checking all the hints below and you checked again after 24h, please create a support ticket.